Reservations Clerk


Post date :   7/6/2018
 



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Consistently offer professional, friendly and engaging service


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Build rapport and establish brand loyalty through reservations process


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Answer telephone and email inquiries in a timely manner


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Determine Guest's needs and quote the appropriate room and rate as per requirements


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Assist Guests regarding hotel facilities in an informative and helpful way


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Respond to enquiries about hotel products and services via the telephone, email and other forms of communication.


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Book reservation with accurate information to ensure we exceed Guest's expectations


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Book and enter room reservation requests using the Property Management System


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Update and check reservations ensuring a flawless check in and checkout process